AI and digital solutions
Protocall offers AI solutions developed with strategic partners to make customer service and sales faster, more efficient, and cost-effective. Our virtual assistants handle simpler tasks independently — in both inbound and outbound processes — allowing your team to focus on complex issues. Our solutions ensure 24/7 availability, enhanced customer experience, and up to 30% cost savings.
A new dimension of Contact Center.
Inbound customer service
AI voice agents (e.g., Alina), interactive menu systems, chatbots, and knowledge-base assistants providing instant responses to your customers.
Outbound projects
Automated pre-screening, survey execution, customer satisfaction measurement, follow-up calls, and notifications.
Backend and process management
AI-driven quality assurance, workflow simplification, data-based reporting, and performance optimization.
Our available services
Virtual customer service assistant (e.g., Alina)
Automated outbound calls (e.g., pre-screening, survey, follow-up)
Virtual sales assistant
Chatbot and chat agent
Interactive AI menu system
Knowledge-base assistant
AI-based Quality Management
Hybrid solutions: AI + live voice
Why Protocall?
- Proven AI solutions developed with strategic partners
- Customizable tools for inbound, outbound, and back-office operations
- Hybrid model: AI + live voice where human presence is needed
- Measurable cost reduction and efficiency improvement
- Fast implementation with ongoing support and optimization
Put Us to the Test!
Try it now!
- Meet Alina, Protocall’s AI customer service colleague who assists with inbound calls and provides information about our services.
- Call 06 1 414 5050 and talk to her live!
- Experience firsthand how a modern, AI-powered voice agent works.
- If you’re interested, leave your contact details and we’ll get in touch.
Benefits and advantages
- Significant cost savings – up to 30% lower operating costs
- 24/7 availability – your customers always receive a response
- Faster response times and higher customer satisfaction
- Scalability – easily manage growing call volumes
- Consistent quality – AI-based quality management and data-driven operation
- Hybrid solutions – the ideal combination of automation and human support
Strategic partners
