We speak in results
Real clients, real challenges, measurable solutions. Discover how we support our partners through our inbound, outbound, and consulting projects.
Case Studies
Multichannel customer service – available every day
Our client was looking for a customer service solution that could be implemented quickly, was reliable and scalable—across phone, email, and chat, in Hungarian and English, every day of the year. We launched the service within 3 weeks, with our own onboarding, a dedicated team, and SLA-based operation. The result? Over 95% customer satisfaction and stable background support—on a daily basis.
Outbound sales campaign for a health and beauty industry client
We launched a telemarketing campaign for a European cosmetic brand – with a quick start, trust-building customer handling, and a professionally structured script. We met the targets in the very first week, the closing rate and average order value continuously increased, and the client extended the contract with complete satisfaction. The campaign didn’t just work – it ran as a scalable, data-secure, and improved system.
Customer Service Quick Audit and Strategic Consulting
We helped an overburdened customer service become more transparent, efficient, and faster – with a 5-day audit, data-driven analysis, and joint implementation. The time for complaint handling was reduced to one-third, response times improved, and internal workload noticeably decreased. We didn’t just give advice – we carried out the change together.